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SISU Newswire

  • 2012 International MUSE Conference
  • Involta Ground Breaking
  • SISU Announces Plans to be an Anchor Tenant in New Data Center

Service Desk Services

Our Service Desk is your first point of contact for IT solutions. We provide a comprehensive yet flexible service desk model that seamlessly leverages email, end-user ticketing, and live person call center capabilities. The Service Desk is available around the clock, every day, to keep your organization up and running. The focus of SISU’s knowledgeable and fully trained staff is on getting your organization’s IT issues triaged and on the path to resolution.

Services include:
24/7/365 issue response
Single Point Triage Assistance
Password Reset
User Log-on Support
Ticket Generation and Tracking