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SISU Newswire

  • 2012 International MUSE Conference
  • Involta Ground Breaking
  • SISU Announces Plans to be an Anchor Tenant in New Data Center

Good Things People Have to Say About SISU

“Swift County-Benson Hospital is looking forward to further integrating our Meditech modules and we are excited about how it will change how we provide healthcare.” Ellingson explained. “In addition, we can’t specify enough how important the collaboration between our hospital and SISU has been for us and for the outcome and future needs of our EMR. Everyone at SISU needs to give themselves a pat on their backs for their excellence in customer service!”

Janine Ellingson, RHIT
Health Information Manager
Swift County-Benson Hospital

 


 

"The stage 6 designation is a testament to the commitment and hard work of the Kanabec Hospital and SISU Medical Solutions staff." says CEO Randy Ulseth.  Commenting on Kanabec’s partnership with SISU prior to and while becoming the first rural hospital to achieve HIMSS Analytics Stage 6 designation in the country.

 


 

“One of the main reasons for selecting SISU was the wealth of technical support available. With SISU, we have the opportunity to collaborate with other members and share our different processes. The analysts have steered our staff toward problem-solving solutions; SISU’s shared body of knowledge has been a valuable resource.”

Frank Lawatsch, CEO, Swift-County Benson Hospital

 


 

“As a founding member of SISU, we have been fortunate to gain from the benefits of cooperation and collaboration for many years. We have access to IT expertise specific to our needs at a fraction of the cost it would take for us to maintain such a robust system on our own. More importantly, SISU provides a structure for healthcare providers to learn from each other and use or collaborative wisdom for the improvement of all of our organizations and the people we serve. I highly recommend SISU to any hospital interested in a high quality, cost effective IT strategy.”

Rick Breuer, Cloquet Community Memorial Hospital

 


 

“I have an entire group of resources that I can go to whenever I need to [without worrying about hidden costs for my facility]” –Chris Novak, Remote PC Tech Supervisor

 


 

“SISU helps us know what direction technology is going. Without our collective ability, we might not meet our objectives. SISU assists in planning for the future and keeps us on task for meeting timelines/deadlines. We wouldn’t be where we are at with the EMR without SISU.”  “The only bounds we have are those we’ve set on ourselves. So our collective nature can certainly leverage our value.”

Al Vogt, Cook Hospital

 


 

"I think the relationship (with SISU) will be a help to us as we move forward in trying to meet the meaningful user definitions and be eligible for stimulus dollars...we thought that doing it ourselves was more than we wanted to take on." – Del Christianson, St. Michaels Hospital

"It's nice to partner with other independent hospitals," Christianson said.

 


 

With an eye on federal incentives and a commitment to embracing technology to support care delivery, Kanabec Hospital knew it needed a complete electronic medical record (EMR). The hospital has been aggressively adopting health information technology (HIT). Through benchmarking, Kanabec Hospital learned that it is among the leading hospitals in the nation with regard to its EMR use. It was recognized for achieving Stage 6 designation for excellence in EMR adoption, through the Healthcare Information and Management Systems Society (HIMSS) Analytics. It is the first Critical Access Hospital (CAH) in the nation to achieve Stage 6 designation.

"Through SISU, we have interrelationships with 16 other hospitals like ours, which creates shared experience and knowledge," Ulseth said. (Kanabec) Being the first Critical Access Hospital in the country to reach Stage 6 has allowed us to interact with other systems on a different level to talk about better interoperability."

 


 

Comments received from SISU users, submitted by SISU's Member Service Manager, Kap Wilkes 

Thanks for taking care of this right away

They always do a great job!

Glad to have the SISU group to fix our problems.... thanks.

We have a very efficient IT staff:)

Everyone at SISU is AWESOME to work with. I am always treated in a professional manner and my requests are taken care of promptly. KEEP UP THE GREAT WORK!

Always professional, she goes above and beyond, she gets things done really fast, she is helpful, and explains things in easy to understand terms, she is a great....asset....give her a big pat on the back from all of us in Grand Marais.

I ALWAYS SEEM TO GET PROMPT ATTENSION AND HELP. IT IS A BUSY JOB TAKING CARE OF ALL THE COMPUTER ISSUES.

Thanks for the great service!!

Always receive great and timely service. Thanks!

Very quick to respond and goes the extra mile to help me out.

Thank you for the quick response!

On the spot delivery!! thank you.

The staff that I have been working with have done an excellent job answering my questions and helping me think through projects.

Thank you for calling back so quickly!!!

Knowledable and willing to figure out whatever she can to help you with your tickets... I depend on her alot!

Excellent service and follow up!!

Great with communicating and following through on help desk issues.

I have always been treated courteously and friendly by all staff i have worked with!

The call center is ALWAYS friendly, helpful and very cooperative in helping this "non-tech" person out and I appreciate this! Katie in our I.T. department is ALWAYS willing to help but she did tell me I have to call center BEFORE she will give me the pager back! :) Can YOU imagine that???? I Thank everyone for their help! You guys are great!

A job well done by all!

I don't think we could ask for better support. Good to have you on our side. Keep up the good work.

Sisu staff was awesome!! I called them on Saturday night @ 10:00pm, Sunday morning, and got great help each time.

Good job keep up the good work

Problem corrected in lighting fast time....Thank you

Thanks for the prompt attention to this matter